Insurance Glossary
Vacation Rental Insurance policies can contain technical industry terms that make reading a challenge. To avoid confusion, the carrier as created the following list of definitions for a number of industry terms and phrases.
The following definitions are provided for informational purposes only. Please refer to your Vacation Rental Insurance Policy or Certificate of Insurance for definitions and coverages specific to your Policy/Certificate.
Electronic Keyless Lock
A digital or push button mechanical lock that does not require a key or access card to operate.
Origin: Vacation Rental Association
Electronic Lock
A digital or push button mechanical lock that does not require a key or access card to operate.
Origin: Vacation Rental Association
Electronic Signature
A legally binding system that allows customers to sign on a webform to indicate their agreement,
Origin: May, William
Emergency Assistance
If you become sick or injured on your trip and are in need of Emergency Assistance, the assistance provider will: 1. arrange for and transport you to the nearest suitable medical facility; 2. provide you with assistance to return home; 3. provide round-trip economy airfare to send someone of your choice to be with you if you are traveling alone and are in the hospital for more than 7 days; 4. return your minor children home with an escort if they are left unattended due to your death or your hospitalization for at least 7 days; 5. arrange for and transport your remains to your home or place of burial in event of your death.
Origin: CSA Travel Protection
Eviction
The lawful expulsion of an occupant from a property.
Origin: Vacation Rental Association
Executive Suites
A collection of offices rented to individual offices which are provided with access to to her space and services such as conference room, reception area, photocopier, etc.
See also: Share Office Space, Temporary Office Space Origin: Vacation Rental Association Link: ExecutiveSuites.com
Fair Housing Act
Federal statute prohibiting discrimination against renters based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents of legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap.
Origin: Vacation Rental Association
Family Member
Includes Traveling Companion's dependent, spouse, child, spouse's child, son/daughter-in-law, parent(s), sibling(s), brother/sister, grandparent(s), grandchild, step-brother/sister, step-parent(s), parent(s)-in-law, brother/sister-in-law, aunt, uncle, niece, nephew, guardian, Domestic Partner, foster child, or ward.
Origin: Vacation Rental Association
Fee Simple
When a real estate property is held in the property owner's name and ownership can be transferred at the will of the owner without other restrictions..
Origin: Vacation Rental Association
Financial Insolvency
Means the total cessation or complete suspension of operations due to insolvency, with or without the filing of a bankruptcy petition, whether voluntary or involuntary, by a tour operator, cruise line, airline, or other supplier of travel services which is duly licensed in the state(s) of operation other than the person, organization, agency or firm from whom you directly purchased or paid for your Covered Trip.
Origin: Vacation Rental Association
Fleece
Another word for towels, wash cloths and math mats
See also: Textiles, linens, towels Origin: May, William
Fractional
Describes a lodging property, usually a vacation home, owned by more than one person or party. Usually organized as an association having multiple owners who share use of the home on a pre-determined arrangement, each getting different times of the year.. In some, but not all, states fractionals are governed by timeshares but operate differently with owners having control over choice of manager, amenities and later sale or disposition of the parties.
Origin: Vacation Rental Association
Friendly Fraud
A customer proclaims they did not know they were buying something from the merchant when they gave their credit card. Or when the customer says a family member used their card without permission.
See also: Chargeback Fraud Origin: WM. May
FVRMA - Florida Vacation Rental Managers Assoc
Trade Association of Vacation Rental Managers in the State of Florida.
See also: VRIA, VRMA Origin: FVRMA
Gite
A French holiday home available for rent on a short term basis. Usually self-catering and fully furnished. Technically the owner must live close by to provide help, assistance, and a warm welcome to guests. Often Gites are old cottages or converted outbuildings and barns close to owners' residence.
See also: Vacation Rental, Holiday Villa, Holiday House, Holiday Let, Self-Catering Origin: Vacation Rental Association
Gleaning
In agriculture, farmers allow charity groups to enter fields already picked, to take left over crops. In lodging, charitable groups are allowed to use or sell nights unlikely to sell. This provides benefit to the charities, promotional value to properties and goodwill for all.
Origin: Vacation Rental Association
Goldener Inns
Company that provides lodging services to the Goldener Network of Inns and Resorts. Those members provide management services to small unique Inns and Resorts Vacation Rentals in various geographic areas. The Goldener Inns name is promoted to consumers to establish a national and international brand name.
Origin: Goldener Link: GoldenerInns.com
Guest House
A house, condo or other living unit used for short-term rental, usually in a resort or recreational area and having sleeping quarters, bath and kitchen. Also known as a Vacation Rental, Holiday let., Holiday House, Holiday Cottage, Holiday Villa or (in France) a Gite.
See also: Vacation Rental, Holiday Let, Holiday House, Holiday Cottage, Holiday Village, Gite Origin: Wm. May
Guest Review
Manager's online review of the Guest's occupancy. Often posted to channels such as AirBnB, VRBO, Expedia, Booking.com, TripAdvisor. Etc.
See also: Property Review Origin: Wm. May
Guestminder Program (For Complexes)
A co-hosting program for lodging owners offered by members of the Goldener inns & resort Network, such as Inns, Resorts and other multi-unit properties.
See also: Guest minders, guest minder, Origin: GuestMinders Link: GuestMinders.com